Digital Research Support Specialist (paraprofessional)

Posted to IASSIST on: 2020-01-31

Employer: University Libraries at the University of North Carolina at Chapel Hill

Employer URL:


This is a great opportunity for a new graduate, and offers opportunities for rapid growth in experience and skills.  

The UNC University Libraries is hiring a Digital Research Support Specialist to manage our service desk, assist library patrons with data and GIS questions, and assist with workshops and communications in the Davis Library Research Hub.

This position will be in the Digital Research Services Department, which provides research support for data services, GIS, data visualization, and digital humanities.

This is an excellent opportunity for someone with data skills who would enjoy providing research assistance to a diverse group of library patrons. Our staff enjoy variety in our work and share a collaborative, problem-solving culture.

Even though the position is posting now, we encourage students who will be graduating in May to apply. We could postpone the start date for the right applicant!

This position will only post for five days, so please apply as soon as possible!

Minimum Education and Experience Requirements:  High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

Essential Skills, Knowledge and Abilities:

The Digital Research Support Specialist must have:

  • Strong analytical skills, especially the ability to analyze data sets in order to draw conclusions.
  • Excellent communication skills, including the ability to write and speak clearly while conveying complex ideas.
  • Strong commitment to customer service.
  • Attention to detail.
  • Experience with data processing and/or visualization/mapping and familiarity with methods for data preparation and analysis.
  • Proficient in data/mapping/visualization software such as Excel, Tableau, [QGIS]{.caps}, and/or the Esri software suite.
  • Excellent communication skills, including the ability to write and speak clearly while conveying complex ideas.

Preferred Qualifications:

  • Some familiarity with relevant programming languages such as [SQL]{.caps}, R, and/or Python
  • Graduation from a four-year college or university
  • Supervisory experience
  • Experience organizing and/or promoting events
  • Experience tutoring, teaching, or providing one-on-one assistance in a service environment

Special Physical and Mental Requirements:  Ability to move 30 pounds with or without accommodation – for moving tables and chairs to set up spaces for programs and instruction.

Date First Posted 01/30/2020 Closing Date 02/06/2020

More info/apply URL:

Archived on: 2020-01-31