Director, Research Support Services

Posted to IASSIST on: 2016-10-12

Employer: Stanford University

Employer URL:


Stanford University Graduate School of Business seeks a proven leader for the position of Director of Research Support Services.  Reporting to the Assistant Dean, Executive Director of the Centers and Initiatives for Research, Curriculum & Learning Experiences (CIRCLE), the Director of Research will oversee and administer a broad range of support resources to facilitate and accelerate the research activities of the GSB faculty.  S/he will direct a high-performing team of research consultants and domain specialists who deliver these services.

 The current portfolio of research support services includes:

  •  Automated collection of unique research datasets from public sources,
  • Transformation of poorly structured source data into model-ready tables,
  • Statistical programming and writing original algorithms,
  • Leveraging parallel computing opportunities,
  • Leveraging Big Data technologies to analyze large scale datasets,
  • Collaborating with the Behavioral Lab to create customized online experiments and surveys,
  • Managing relationships and projects with external partners who assist in original dataset creation, and
  • Negotiating directly with owners of proprietary business data to enter into collaborative data sharing agreements with GSB researchers.

As faculty research needs continue to evolve, the Director will also identify and develop strategies for new service offerings.

The Director of Research Support Services will be responsible for management of both technical and nontechnical staff for the delivery of research support. The team will consist of both permanent and contract staff, changing in composition according to faculty needs.  Team members will be deployed to specific faculty projects for limited terms, as directed by the Academic Senior Associate Deans in collaboration with the Assistant Dean of the Centers.

The ideal candidate will possess a record of success in leading teams and initiatives in an academic environment.  S/he must demonstrate an understanding of the academic research process in the social sciences.  The ideal candidate will also be capable of developing effective professional relationships with faculty, alumni, staff, and business leaders.  The candidate’s record should show successful external engagement and proven ability to build alliances with other campus units; strong commitment to providing effective ‘customer’ service; excellent interpersonal skills encompassing the ability to work collegially as a member of a team; strong technical skills and an ability to direct a team of technical staff; strong analytical and organizational skills; and, excellent written and oral communication skills.


  • Provide leadership direction to staff in the Research Support Services program area, and oversee subordinate staff with program responsibility.
  • Design, develop, and oversee implementation of the most complex programs.
  • Devise and implement vision, strategy, goals, and resource development in consultation with an Executive Director and Senior Associate Deans.
  • Assess Research Support Services program efficacy.
  • Shape development of research support programs.
  • Provide guidance to Research Support and Research Initiatives staff.
  • Define the overall activities of Research Support Services programs, allocate appropriate staffing and other resources to achieve objectives. Develop and direct related policy. Provide strategic and financial advice to faculty director and/or senior management
  • Develop, maintain, and control the financial budget related to Research Support Services; shape financial strategy and long-range financial planning

Education & Experience:

Advanced degree or combination of relevant education, training, and/or experience. Typically five or more years of relevant experience in area of specialization and five or more years relevant experience managing staff. Experience managing a budget and developing financial plans, program partnerships, and/or funding sources.

Knowledge, Skills and Abilities:

  • Ability to develop program partnerships.
  • Advanced oral, written and analytical skills exhibiting fluency in area of specialization.
  • Excellent leadership skills.
  • Ability to manage budgets and develop financial plans

Preferred Knowledge, Skills and Abilities

  • Academic degree in appropriate scientific field, including social science
  • Proven understanding of academic research as practiced at top universities
  • Demonstrated success managing analytical work groups in an academic environment
  • Proven ability to interact effectively with external business leaders and professionals
  • Expertise in data collection and file building, including data mining and cloud-based activity
  • Expertise in data analysis including statistical methods and software
  • Demonstrated proficiency in the use of a broad range of software and computer systems
  • Excellent written and verbal communication skills and high standards of accuracy
  • Strong organizational, time, and project management skills
  • Demonstrated administrative support skills, including the ability to identify proactively issues, make suggestions for improvement, and meet deadlines with a minimal amount of supervision
  • Demonstrated skills in managing cross-organizational collaborations, especially in an academic environment
  • Consistently sound judgment, tact, and diplomacy in interactions with a diverse group of individuals, including senior managers, colleagues, and volunteers
  • Orientation toward providing outstanding customer service
  • Familiarity with Stanford University’s computer systems

Archived on: 2016-10-14