Social Sciences and User Experience Librarian

Posted to IASSIST on: 2016-01-27

Employer: Washington University in St. Louis

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The Libraries at Washington University in St. Louis seek a dynamic and forward-thinking librarian to fill the newly revamped position of Social Sciences and User Experience Librarian.

Incumbent will select and acquire library materials and serve as liaison to several academic departments and programs; participate in user education activities and subject-specific reference services; assist in training library staff and students; and participate in relevant professional development activities. As User Experience Librarian advocates for an exceptional user experience on all platforms across the entire Libraries’ digital services and resources for the campus community, and coordinates a range of activities to assess the digital trends and needs of a broad user community.

  • Engage in collection development and outreach activities for one or more social science subject areas.  Maintain resources and collections in support of these programs and departments.   Participate in relevant instruction and training activities. Provide broad-based, and subject-specific, research assistance to the WUSTL community. Contribute to scholarly communications support by educating and informing faculty, students, and campus administrators about scholarly communication issues and trends.

  • Advocate for an exceptional user experience on all platforms across all the Libraries’ digital services and resources for our user community, and coordinate a range of activities to assess the digital behaviors and needs of a broad user community.

  • With the Assessment Coordinator, the librarian will coordinate analysis and reporting on library web site usage, to support recommendations for digital library service and web site development; with subject and departmental librarians, the incumbent will ensure that library services and resources are promoted and supported on all user platforms; with the Communications Librarian, the librarian will represent the library digital communications strategies with WUSTL Office of Communications and other communications stakeholders throughout the University.

  • Develop templates and other resources for web accessibility, usability, interface consistency and assessment, working collaboratively with the Libraries’ web development and technical team to provide broad support to the Libraries’ web development initiatives.

  • Provide or coordinate training and support to other staff, in the areas of accessibility, digital communications and digital collaboration, and maintains a current knowledge of user-centered design trends.

  • Participate in library, campus, regional and national committees and projects.

  • Perform other duties as assigned or appointed.


  • Master’s degree from an ALA-accredited program, or equivalent combination of education and experience.
  • Demonstrated project management experience.
  • Excellent communication skills (oral and written)
  • Ability to operationalize project requirements
  • Competency in translating technical concepts to users and staff
  • Ability to work as a part of a team and alone equally well while meeting project timelines.
  • Demonstrated ability as a self-starter
  • Ability to deal with rapidly changing professional environment
  • Demonstrated service attitude
  • Demonstrated ability to working in a diverse environment
  • Ability travel occasionally to satellite campus locations and offices.  Professional travel may be required


  • Ability to work closely with faculty and students on project scoping, project management and delivery of solutions.
  • Supervision experience with student workers.   
  • Proficiency with user experience concepts and tools.  Working understanding of research tools.
  • Experience with web usage analysis and digital service assessment techniques
  • Experience managing small to mid-scale IT projects
  • Experience with social media and emerging technologies
  • Familiarity with web site accessibility requirements and techniques
  • Familiarity with the academic library environment

Archived on: 2016-01-28