Senior Officer, Communications and Impact (Web Management), UK Data Archive

Posted to IASSIST on: 2015-06-17

Employer: University of Essex

Employer URL:


We are looking for a web-savvy Senior Officer, Communications and Impact (Web Management) who can help the UK Data Archive and UK Data Service reach and engage the social science data community to deliver real and measurable impact.

This role will provide you with an opportunity to share and build expertise in web management, web analytics, user experience testing and communications, as part of a small but effective cross-site Communications and Impact team. Your key responsibility will be to actively maintain web standards and functionality, as well as content and quality of web-delivered services. Familiarity with social science research methods and data is highly valued, but not required. The UK Data Service is funded by the ESRC to provide researchers around the world with free access to high-quality digital data critical for social and economic research. Data in the collection come from a variety of sources including the UK Census, government departments and agencies, businesses, international databanks such as the IMF, and individual researchers. Users range from academics to a growing number of analysts in business, the third sector, and all levels of government.

The post is primarily focused to support the UK Data Service in reaching current and potential data users, data owners and other stakeholders in the UK and abroad. The Communications and Impact team is part of the Outreach function, which includes User Support and Training colleagues based at the University of Manchester.


  • Degree level education or equivalent experience in an appropriate subject, e.g., the social sciences, library and information studies, communications or related disciplines
  • Expertise in website management and quality control standards (for example user accessibility and search engine optimisation)
  • Experience with web analytic software (such as Google Analytics)
  • Experience using databases and content management systems in general
  • An understanding of essential key performance indicators (KPIs) for websites and other communications activities, and how to collect and report
  • Experience in planning and editing web content
  • Ability to edit and proofread a range of documents
  • Self-motivated with a pro-active and dynamic approach to work
  • Ability to communicate with audiences and individuals at different levels, and communicate technical issues to non-technical people
  • Decision-making and problem-solving skills with the ability to exercise judgement and initiative
  • Excellent oral and written communication skills
  • Excellent time management and prioritisation skills and an organised and methodical approach to work
  • Able to work on own initiative as well as part of a team, and willing to take on tasks as required
  • Able to work virtually with colleagues at other UK sites
  • Can meet the requirements of UK ‘right to work’ legislation


  • Experience with Umbraco content management system
  • A good understanding of how social science data can be used in research
  • Knowledge of key principles and best practice for user experience testing
  • Experience in implementing and supporting brand standards, in both print and web formats
  • Familiarity UK academic research
  • Experience organising and conducting events, such as training, webinars and stakeholder consultations

Archived on: 2015-06-17