Navigating New Frontiers: Transforming Data Services for an Inclusive and Diverse World

The imperative to transform data support services to be inclusive and diverse has never been more crucial. Data support professionals need to be ready to not only deal with technical and procedural needs of our patrons, but also address topics such as biases in algorithms, equitable access to resources, and the many layers of security and privacy issues inherent in research data - and all for a dramatically diversifying clientele. As the needs for our services are expanding it is important to be mindful of factors such as; transparency, culture, the changing needs of academic disciplines, accessibility differences, promoting social justice, and breaking down barriers for a more inclusive next generation of data professionals – all while working within our budgets, of course.

In this panel discussion, we will share our insights for sustainability in striving to deliver more equitable, accessible, and representative data services. We also seek input on a draft scheme to re-chart data service frameworks and training for greater inclusivity. Join us in navigating the new frontiers of data services, where inclusivity is not just a goal but a fundamental principle for the future of data-driven decision-making.